Here are some of the questions that are most frequently asked by our golfers:
Q: Why don’t I get my eRevisions on the first of the month via email anymore?
A: The most common reason for this is certain Internet Service Providers (ISP's). Problems have been detected with Juno, Cybercap, and Netzero. If you have an alternate email account, try using that. Or setup a free internet account, such as Yahoo, Google, AOL, for receipt of your monthly Handicap Index report. The problem with the ISP seems to be that it recognizes the eRevision as Spam and blocks it. Work with your ISP to get it to recognize the eRevision as legitimate mail.
Q: Why doesn't Ghinclub.net take a score that I try to enter for a player? (For Club Handicappers using Ghinclub.net to maintain score histories)
A: It might be an abnormally high or abnormally low score. These abnormal scores can only be entered at the club computer.
Q: Why can’t I export or print out a web report from Ghinclub.net? (For Club Handicappers using Ghinclub.net to maintain score histories)
A: Once you bring up a web report on your computer screen at home (via Ghinclub.net) there should be several buttons available at the bottom of the screen: Export Excel, Export Word, Export Text, Export PDF, and Print. There is also a Print icon above the report. Use these buttons to export to software or to print. If these buttons and icon do not appear, it may be because of the type of Internet browser you are using. Problems have been detected with Mozilla Firefox. Try using Internet Explorer. Also try right clicking in the lower right box and select the option "Refresh". The buttons may appear.
Q: What does NH mean on my Score History?
A: NH means you do not have a valid permanent Handicap Index yet because not enough games have been entered into your score history. It takes 20 full (18-hole) scores to calculate a Handicap Index. You gotta go play some golf!
Q: How do I get hold of a CD for the Tournament Pairing Program (TPP)?
A: Contact the PWGA office for it to be sent to you. Also, be aware that, once you have the software installed on your computer, periodic internet updates should be done because GHIN is continually updating the software – updating only takes a few minutes on-line.
Q: Can I look up my Handicap on-line?
A: Yes! You can go to the quick links bar at the bottom (white row), and click on Handicap Index Lookup from any page of the site.
Q: How do I delete a member who has passed away?
A: Just go to the Players section of the GHIN Handicap Management program, bring up your club’s roster, highlight her name and click on the “Delete Member” button at the bottom of the screen. Players cannot be deleted via GHINClub.net; deletions can ONLY occur at the club computer.
Q: When can I add new members to our roster?
A: You can add new members to the roster at any time during the year. Just be aware that if you add them before December 1st, your club will be charged the PWGA membership fee during the fourth quarter and then again in the first quarter of the New Year. If she is a new member, suggest that she submit an application in the fall (so that her name appears in your member roster for the following year) but do not enter her name into the computer until after December 1st.
Q: How do I figure out the Most Improved Golfer?
A: First of all, determine the period of time that this award will cover. Is it from January first of the current year or does the eligibility period begin at the conclusion of last year’s season (usually November 1st). Are there other eligibility rules such as the golfer has to have a minimum number of games with the club to qualify?
Secondly, print a Most Improved Golfer using the club computer at the golf course or via Ghinclub.net (using Web Reports, not the .pdf file that is emailed to you).
If you do it via the club computer, you will find the report in the H.I. Range/Most Improved folder of the Handicap Index folder within the Reports Menu. The report is titled PWGA Most Improved. On the first screen to appear after clicking on “Run” you will select the parameters for the report: your club, your service, Print Group (should always read “None”) gender, status, starting and ending dates (i.e. 1/1/2007 through 11/1/2007 or 11/1/2006 through 11/1/2007), and Show (All, or you can select only the first so many names). Click on OK and, Voilá, you have your report.
If you do it via Ghinclub.net from your home computer, go to Reports and Web Reports. Select the Most Improved Report within the Reports folder. On the right side you will set the parameters for the report: Revision Start and End dates (corresponds to eligibility period) and what to include in the report (Available Fields in lower right quadrant). Your options include Status, Member Type, Rank, GHIN #, Name, Handicap Start, Start differential, Handicap End, End Differential, and Factor. Select or de-select those items you do not want on the report by using the left and right carets (<, >) in the middle of that quad. Click on Run, and Voilá, again, you have the report.
